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Downloading Eagle Videos

Organisation admins can now download offline videos directly from the Assets section in the admin portal. This feature is currently only available for Eagle devices.

Access Videos

1 - Access Videos

Navigate to Assets > Videos in the admin portal.


 

Find the Video

2 - Find the Video

Select the desired video by clicking on View. A pop-up window with the video's details will appear.


 

Export the Video

3 - Export the Video

Click the Export option. This step prepares the video for download.


 

Wait for the Export to Complete

4 - Wait for the Export to Complete

After selecting Export, you can close the pop-up window and wait a few minutes until the video is ready to be downloaded. Alternatively, wait a few minutes and refresh the page.


 

Download the Video

5 - Download the Video

Reopen the video screen. If you can see a Download button, then you will be available to retrieve the video. Once the video has been downloaded, you will find it in your downloaded files in an MP4 format.