The Knowledge Base contains numerous support references, created by our support professionals who have resolved issues for our customers. It is constantly updated, expanded, and refined to ensure that you have access to the very latest information.

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Phoenix & App

Learn how to use your App (V3) and Duress Phoenix to activate Team Alerts, Check-Ins and Emergencies.

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Falcon

Learn how to use the Duress Falcon and the Sharing Tablet.

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Eagle

The Duress Eagle is our voice controlled body cam that allows you to record footage and talk to your team hands-free.

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Bluetooth Devices & App

Explore the Duress App (V2) and learn how to use its features, such as Check In, Team Alert and Emergency.

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Pathfinder

Learn how to navigate the Duress Pathfinder - our dashboard software for team admins to manage users, devices and team settings. 

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Halo

Find out more about your Halo Ring, Halo App and subscription here.

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Privacy & Tracking

Find information on our Monitoring Policies as well as your privacy rights.

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