Team managers can be set up through the dashboard to receive Team Alert and Emergency notifications from app users within their assigned team.
⚠️ Please note, Team Managers will only receive notifications activated by app users. To receive notifications from Falcons, please set up SMS contacts.
Receiving notifications
If you would like someone to receive both Team Alert and Emergency notifications, you can set up as a "Team Manager". The Team Manager will receive push notifications for the team they have been assigned as a manager.
- Team Managers have to be app users themselves, you cannot add anyone that is not a user.
- A user can be assigned as a Team Manager to their own team or to a different team within your organisation.
- A user can be assigned as a Team Manager to mulitple teams.
⚠️ As a Team Manager, make sure your notifications are enabled.
Setting up Team Managers
1 - Go to the Team Managers Tab
Select the team you would like to assign a Team Manager to and click on the "Team Manager" tab in the navigation on the left hand side.
2 - Open User Selection
Click the "+ Add Team Manager" button on the screen and find the app user you would like to set as a Team Manager.
3 - Filter Users
If you would like to search for a user, or filter users by team, click on the "Filter" button to show the options.
4 - Add User
Once you have found the user, click "Add". This user will now receive notifications for this team!
Removing Team Managers
If you would like to remove a Team Manager, click on Remove. This action is reversable by simply re-adding this user again.
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