Organising a size swap is easy as 1-2-3, just follow the steps below to get your Halo that fits oh-so-right 😊
Does your Halo sit a bit too snug or fall off your finger? Not a worry, Duress Halo offers free size swaps within the first 7 days of receiving your ring.
1 - Find the correct size
Use our Halo Size Guide to find the correct size. You may want to go up or down a size depending on how your current ring fits you.
Size tip: Select a finger in which it's comfortable to quickly activate Duress Halo
2 - Contact our support team
Get in touch with our support team here and select the option "Size Swap". Our team will reach out to you with further instructions on how to send your ring back to us.
3 - Say yes to the ring!
We will send you the new Halo ring completely free of charge once we receive your old ring. Once you've made sure that the ring fits, you can start using the Halo app!
Need Assistance?Our friendly support team are only a call or a click away. |