Smart Check-In keeps you and your team safe by allowing you to log your location and set safety timers. You can now use Smart Check-In by clicking your Duress Phoenix; all without touching your phone.
This article describes how to check in with Phoenix 2. I have a Phoenix 1.
Not sure what Phoenix you have? Identify your Phoenix model.
What's in this article?
Before you begin
- Pair your Phoenix with your Duress App
- You may need to charge your Phoenix before you can use it
- If you are using Duress on an iPhone, make sure to read through the requirements for iPhone users.
Checking In with Phoenix
- Press the green Check In button on your Phoenix Card once to check in.
- You will receive a notification on your phone and your card will display a short message confirming you are checked in.
- When you check in, the app automatically sets a safety timer for the default time set by your organisation.
Editing your Location and Safety Timer
- Change the default timer by opening the app and dragging the indicator on the timer.
- Edit your Check In location by clicking on the preview of the address. Enter the missing details and press Save.
Checking Out with Phoenix
- When you are leaving, press the OK button on your Phoenix card. This will cancel your safety timer, and log you as safe on your organisation's dashboard.
- Alternatively, you can also open the Duress App and press Check Out.
If you have enabled Auto Check-Out, you will be automatically checked out as soon as you leave the location.
Missed Check Out?
When your timer has 1 minute remaining, your phone will sound and vibrate. If you don’t cancel or extend your timer, your Check-In will expire and activate a Team Alert.
Learn more about Team Alerts here.
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